carry on

The Week in Retail: Physical Stores Are Here To Stay

A few weeks ago, an article in the New York Times outlined the challenges facing shopping malls and brick & mortar retail. The growth of income inequality, the growth of eCommerce and the excess of commercial space due to over development are contributing factors. (New York Times) Although some industry analysts have questioned the continued relevance of physical stores, physical shopping remains a vital driver of brand engagement and sales.…

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The Week in Retail: The Future of Luxury Shopping

When it comes to retail, customer experience is key. Gregory Puoy, a digital marketing expert, has created a brilliant presentation that includes case studies and updated figures on the future of the luxury shopping experience. The presentation emphasizes that digital isn’t about changing everything, it should be implemented through little improvements to the overall consumer experience. (@gregfromparis) Consumers are using their mobile devices more than ever before for mobile payments. In-store…

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NRF 2015

Retail’s BIG Show 2015 a BIG success for Raymark!

We’re back from a whirlwind few days in the Big Apple! From January 11th to the 13th, 13 team members from Raymark’s offices in Montreal, Atlanta and Shanghai converged in New York to meet with hundreds of retailers and proudly display our newest software innovations for omni-channel retailing. It’s a good thing we had a big team at NRF’s Retail’s BIG Show, because our booth was abuzz for three days…

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VIDEO: Omnichannel Customer Experience Retail Experts Panel at NRF 2015

86% of buyers will pay more for a better customer experience. (CEI Study) Are you equipped with the tools and technology needed to delight your customers across all channels? Raymark hosted a panel of retail experts at NRF 2015 who shared their ideas about the omni-channel customer experience in retail. In this video, you’ll learn how they overcame the challenges retailers often face in implementing omni-channel engagement strategies, you’ll hear…

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Experian Data Quality

Guest Blog: The Cost of Poor Data Quality in Retail and What to Do About It

Editor’s Note: We’re thrilled to welcome Shirley Zhao of Experian Data Quality, one of Raymark’s valued partners, to our blog to share some expert insights about the importance of quality data for retailers. Dirty data in retail is dangerous, and costly, business. When seventy-six percent of retailers believe their bottom line is affected by inaccurate and incomplete contact data, and when twelve percent of revenue is believed to be wasted,…

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Top Retail Technology Blog Posts

Year in Review: Our Most Popular Posts

2014 has been a memorable year for Raymark. We welcomed incredible new customers, released innovative new solutions, we were recognized in an amazing 14 new RIS Software LeaderBoard categories, and we published more content than ever before. As the year comes to a close, we thought it would be a good opportunity to reflect on the past 12 months and compile the top Raymark blog content that resonated the most…

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Christmas Sweaters

The Week in Retail: The Holiday Rush

Are you prepared for Panic Saturday? 56% of shoppers who responded to a recent survey admitted that they have gifts left to purchase on the last Saturday before Christmas. A full 18% of shoppers confessed that they’ve actually waited until the Saturday before Christmas to begin their Christmas shopping! To make the most of the heavy crowds that will heading to the stores, retailers need to equip themselves with tools…

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NRF Panel

Omni-Channel Customer Experience Retail Experts Panel at Retail’s BIG Show

Join Raymark at NRF, Retail’s BIG Show on Tuesday, January 13th, 2015 at 11 AM in booth 3935 to hear industry leaders share their real-world stories about the omni-channel customer experience. Juan Mangual Director of Information Technology Tim Claire Chief Operating Officer Orlando “Butch” Jagoda Vice President of Information Technology Todd Stafford Vice President of Information Technology 86% of buyers will pay more for a better customer experience. (CEI Study)…

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