LeaderBoard 2015

RIS Software LeaderBoard 2015: Raymark Ranks in the Top 15 Software Leaders!

The results of the 15th edition of the RIS News Software LeaderBoard report are in and Raymark is pleased to announce that we have once again been ranked in the Top 15 Software Leaders. Developed and published by RIS News, the annual Software LeaderBoard is considered by many to be one of the industry’s most influential guides to the top retail technology software companies. The results are intended to prove…

Read more

NRF 2016

BIG news for Retail’s BIG Show 2016!

Raymark is now part of the Mi9 Retail team! Will you be in New York this January? Join us at Retail’s Big Show, NRF’s flagship annual event taking place at the Jacob K. Javits Convention Center from January 17-19, 2016. With two innovators in retail software coming together as one, you won’t find a more comprehensive suite of real-time, omni-channel solutions anywhere. The whole Raymark team and product suite will…

Read more


The Week in Retail: Engaging the New Retail Customer

Matt Holt, Director of Digital Strategy at OgilvyOne, discuses emerging trends in retail and how to engage the new retail customer in a Slideshare presentation. He illustrates the following trends through retail examples: When it comes to retail, consumer needs haven’t changed, their expectations have The consumer’s path to purchase has becomes less linear, and more lateral Tech integration is no longer a nice to have, but a consumer expectation Social…

Read more

Customer Journey

The Week in Retail: Competing on Customer Journeys

A very interesting article, Competing on Customer Journeys by David C. Edelman and Marc Singer, presents an emerging marketing model. David uses the example of how his mapped journey with Sungevity Solar company made him a new and happy customer without him really needing to think about it, or evaluate competitors. The entire article is excellent, but the example about Sungevity will have you re-thinking your customers’ journeys and what that means for how you engage…

Read more

MI9 Retail and Raymark

Mi9 Retail Acquires Raymark

Raymark is the Leading Provider of Customer-Centric Retail Software Miami, FL, November 3, 2015 Mi9 Retail, the premier provider of enterprise retail merchandising, business intelligence and store operations software has acquired Montreal-based Raymark Xpert Business Systems, Inc. The combined company brings together two innovators in retail software to offer a broad suite of real-time enabled applications, including merchandising, analytics, point of sale, omni-channel, clienteling and CRM. The company will continue…

Read more

Pumpkin carving

The Week in Retail: Valuable Halloween Trends for Retailers

Halloween is right around the corner. October 31st has transformed from a kid-centric holiday into a major consumer holiday that now includes millennials and older adults. National Retail Federation’s 2015 Halloween Consumer Spending Survey was designed to measure consumer behavior and shopping trends related to Halloween spending. According to the survey, 67.8% of people will hand out candy, 43.5% will dress in costume, and 41% of people are planning to…

Read more

Carolina Herrera and Raymark

Carolina Herrera Prepares for Growth with Raymark Retail Solutions

FOR IMMEDIATE RELEASE MONTREAL, Canada Raymark is pleased to announce that Carolina Herrera, the iconic brand known for its international style and modern elegance, has selected Raymark’s retail management suite for implementation in its boutiques across North America. The software initiative is aimed at supporting Carolina Herrera’s growth plans, connecting with customers across channels, and improving inventory control. Raymark’s full retail management suite, including Point of Sale, Clienteling, Order Management,…

Read more

Should Prices Differ Between In-store & Online?

The Week in Retail: Should Prices Differ Between In-store & Online?

Most customers would agree that prices should be exactly the same online and in stores. Brian Walker, founder and CEO of Retail Doctor Group, asked this question to members of the Ebeltoft group, a worldwide alliance of retail experts. According to James Okamura of Okamura Consulting from the USA, “pricing differentials between stores and online is the norm not the exception. Every leading multi-channel retailer has occasion to have pricing…

Read more