The Week in Retail - Fashion Luxury Retail Technology

The Week in Retail: How Luxury Retailers are Taking Technology to the Next Level

Photo Source: Digiday Have you ever imagined what it would be like if you could design your own store? If it’s one with digital touch screens, automatic authentication of visitors, dressing rooms and no checkout lines, you may be in luck. According to Garter analyst Jeffrey Roster, “the retail industry will experience more innovation in the next three years than any other time in history”. Shoppers, get ready for a…

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woman shopping clothes

The Week in Retail: Winning over Consumers’ Hearts and Wallets and Gaining Freedom in the Cloud

Gone are the days where radio, television and print advertising were enough for a retailer or brand to generate awareness or even meet the needs of buyers. These traditional mediums have long been replaced by social media, video and content marketing, strategies that drive customer engagement. Personalization has become unanimously expected and retailers must provide relevant digital experiences if they want to win over consumers’ hearts and wallets. (Entrepreneur) Only…

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2014-08-15_The Week in Retail

The Week in Retail: Going Beyond Traditional Loyalty Programs, Social Selling, and E-Commerce Celebrates its 20th Anniversary

According to the Wall Street Journal, the luxury retail sector will be facing a slowdown as luxury consumption is estimated to grow by 6 percent compared to 7 percent in 2013. It’s time for luxury retailers to re-evaluate their customer loyalty strategies to ensure that they align with their premium products and exceptional customer service. Bloomingdale’s and Lancôme are two retailers that are going beyond the traditional models when it…

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Retail TED Talks

Five TED Talks Every Retail Professional Should Watch

Here are five TED talks that will provide the inspiration, ideas and stimuli to get you thinking about your customers and retail business in new ways. Tim Leberecht | Three Ways to (Usefully) Lose Control of Your Reputation It can be scary to relinquish control. As retail professionals, we orchestrate everything from store experience to product assortments, prices, and messaging. In today’s social landscape, however, consumers have more control than…

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Equipmag 2014

Raymark Exhibiting at Equipmag 2014

Raymark invites you to join us at Equipmag, one of the world’s largest retail networking events, for the Retail Innovation 360 event taking place September 16-18 2014 at the Paris expo Porte de Versailles in Paris, France. Request a Free Equipmag Badge Are you looking for new retail enterprise solutions for a current project? Are you looking for new ideas an inspiration? These are all excellent reasons to come and…

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Mobile Marketing for Retail

White Paper: Mobile Marketing and Retail Clienteling

Did you know that 90% of text messages get read within 3 minutes of delivery? Brands using SMS successfully reach 95% of smartphone and non-smartphone users. Compare this to a typical open rate for e-mail, which can hover around 18% in the retail industry. With metrics like these, it’s no wonder that more and more retailers are investigating ways to use SMS in new ways to engage customers and boost…

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What Luxury Consumers Really Want

What Luxury Consumers Really Want

How can retailers create the optimal conditions to turn every affluent shopper into a happy return customer? What are the proven ingredients in crafting the ultimate luxury customer experience? Informed Associates In many cases, today’s consumers have access to more information than associates: forums, reviews, product details, photos, videos. They expect associates to have the insider intel: knowledge of the products and brand secrets that only someone on the inside…

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Casino Resorts - Clienteling

The One Thing Casino Resorts Need To Know About Clienteling

“For many events, roughly 80% of the effects come from 20% of the causes.” – The Pareto principle Also known as the 80-20 rule, the Pareto Principle is fundamental to every business person. Generally, it can be applied to every industry and can relate to many different aspects of a business. One common example of the rule is: 80% of sales are generated by 20% of customers. So, how can…

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