Raymark Welcomes Steve Barton

Raymark Welcomes Steve Barton

Raymark is thrilled to welcome Steve Barton to our growing team in a new Business Development and Sales Support role! Having worked for nearly two decades in the retail technology field, Steve’s wide-ranging experience in technical support, key account management, business development and sales will undoubtedly be of great benefit to the Raymark team, our customers and the retail community we serve. Steve is a creative, driven and approachable person…

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The Week in Retail: 38 Surprising Valentine’s Day Stats

Valentine’s Day is a day away and consumer spending is expected to be a record high boosted by increased digital sales. Here are 38 key stats and facts you need to know about how consumers are spending on the most romantic day of the year. (Momentology) Some spending prdictions may surprise you. This year spending will be up by 6.3% according to research from the National Retail Federation (NRF). The…

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Loyalty and the Luxury Consumer

Guide | Loyalty and the Luxury Consumer

5 Ways to Win the Hearts of Affluent Shoppers With Integrated CRM and Clienteling We live in an omni-channel world. Luxury shoppers are increasingly turning online to discover and research new products, and they have seemingly endless options at their fingertips. Gaining consumer loyalty can be especially challenging for luxury retailers who cannot rely on coupons, discounts and promotions like other merchants, which would adversely impact the elite brand image.…

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h2h

The Week in Retail: No more B2B or B2C – It’s only H2H

There Is No More B2B or B2C: There Is Only Human to Human (H2H) according to Bryan Kramer, CEO, PureMatter. What is taught in college is not as applicable today as it was, say, 5 years ago. Now, more than ever, reaching customers is about relationship building, and it definitely takes the human touch. To become better in providing services, we need to act more humanely. Retailers are in the…

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Top 3 Mobile Retail Trends

The Top 3 Trends Influencing Mobile Retail Software

In today’s rapidly changing technology landscape, retailers need solutions that are future-proof. Today’s technology may not fit tomorrow’s needs, so flexibility in design is essential. Solutions need to be extensible and configurable to enable retail organizations to provide only the features that make sense for their strategic initiatives, but also the ability to extend the solution when new technologies are introduced or existing technologies become more fully integrated. For example,…

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carry on

The Week in Retail: Physical Stores Are Here To Stay

A few weeks ago, an article in the New York Times outlined the challenges facing shopping malls and brick & mortar retail. The growth of income inequality, the growth of eCommerce and the excess of commercial space due to over development are contributing factors. (New York Times) Although some industry analysts have questioned the continued relevance of physical stores, physical shopping remains a vital driver of brand engagement and sales.…

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The Week in Retail: The Future of Luxury Shopping

When it comes to retail, customer experience is key. Gregory Puoy, a digital marketing expert, has created a brilliant presentation that includes case studies and updated figures on the future of the luxury shopping experience. The presentation emphasizes that digital isn’t about changing everything, it should be implemented through little improvements to the overall consumer experience. (@gregfromparis) Consumers are using their mobile devices more than ever before for mobile payments. In-store…

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NRF 2015

Retail’s BIG Show 2015 a BIG success for Raymark!

We’re back from a whirlwind few days in the Big Apple! From January 11th to the 13th, 13 team members from Raymark’s offices in Montreal, Atlanta and Shanghai converged in New York to meet with hundreds of retailers and proudly display our newest software innovations for omni-channel retailing. It’s a good thing we had a big team at NRF’s Retail’s BIG Show, because our booth was abuzz for three days…

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