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The Week in Retail: The Store of the Future 2020

The future of the store experience is combining the digital experience and physical experience. Whisbi predicts the customer journey in the year 2020. The presentation explores the latest omni-channel innovations in the shopping experience. Click-to-collect, sidewalk shopping, smart mannequins, interactive displaying, connected showroom, augmented reality and many more! These technologies are already used by some retailers and will continue to grow over the next few years. (Whisbi) Another presentation, The…

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Free Online Courses for Retailers

5 Free Online Courses for Retailers

Have you heard of MOOCs? MOOC is an acronym for Massively Open Online Course, a phenomenon that is taking the education world by storm! Prestigious universities that were once cost-prohibitive for many people such as Harvard, MIT, Stanford, and Cornell are now offering online courses for free on sites including Coursera and EDX. Topics range widely, from technical skills such as programming and design to philosophy, business and many more.…

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The Week in Retail: Customer Centricity – a Key Differentiator in Retailing

Customer centricity is “a mind-set that companies need to adopt throughout the entire organization – not just marketing – to thrive in the digital world.” 15 Mind-Blowing Stats About Customer Centricity explains the benefits of having a customer-centric business strategy and the hurdles to achieve one. (CMO.com) The team at Casengo, creators of a customer support application for better customer service online, analyzed over 46,000 negative customer reviews and summarized…

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Guide | How Jewelry Retailers Can Connect with Millennial Shoppers

The largest generation in history is about to move into its prime spending years. Millennials are going to reshape the jewelry industry; their unique experiences will change consumer behavior, forcing jewelry retailers to examine how they do business for decades to come. In this exclusive guide, you will learn about: Who are the Millennials? And what do they really want? Millennial views on luxury The impact of social media Software…

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Thomas Jewellers Selects Raymark Retail Solutions

MONTREAL, Canada For immediate release Raymark is thrilled to announce that Thomas Jewellers has selected its complete suite of retail solutions. Established in 1896, Thomas Jewellers has grown to become one of Australia’s oldest and most trusted family jewellers with nine stores across Victoria. The software initiative is aimed at modernizing the jewellery retailer’s technology infrastructure in support of ongoing growth, improving operational control and better serving customers. Raymark’s end-to-end…

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The Week in Retail: Why 2015 Will Be the Year of the Cloud

“Cloud computing enables companies to consume competing resources as a utility — just like electricity — rather than having to build and maintain computing infrastructures in-house.” The cloud made its presence in the tech scene in 2006. By 2018, the global market for cloud equipment will reach $79.1 billion. Why 2015 will be the year that the cloud comes of age is a fantastic read about the important ways that…

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Crumpler Selects Raymark

Crumpler Fuels International Growth with Raymark Retail Solutions

MONTREAL, Canada – For immediate release Raymark is thrilled to announce that Crumpler, the iconic Australian bag maker and Official Supplier of Luggage to the 2016 Australian Olympic Team, has selected Raymark’s cloud-based store management software suite for deployment in their stores worldwide. The software initiative is aimed at supporting Crumpler’s international growth, improving the omni-channel customer experience and modernizing IT operations. Raymark Point of Sale, Clienteling, Repairs, Order Management,…

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The Week in Retail: The Evolution of Social Networks

A few months ago, Greg Pouy, a digital marketing strategist, created a very informative presentation on The Future of the Luxury Shopping Experience. This week, Greg explores the evolution of social networks in a recent CMO commentary. Puoy says that messaging apps are growing in use and effectiveness, social media is a must, and digital wallets are the wave of the near future. Social networks have become mostly advertising platforms…

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